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Time for Teeth Limited
External Privacy Notice
Last Updated: 7th May 2025
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OWNER The Data Protection Officer
APPROVER The Time for Teeth Directorship
CLASSIFICATION Public
DATE OF ISSUE 07.05.2025
ISSUE v1.0
REASON FOR ISSUE/UPDATE First Version
LAST UPDATE/REVIEW May 2025
NEXT REVIEW May 2026
DISTRIBUTION Online, on Time for Teeth’s website.
VERSION AUTHOR SUMMARY OF CHANGES DATE
0.1 Evalian Limited First Issue (Draft) 29.12.2023
1.0 Evalian Limited First Version 07.05.2025
Document Release:
This document remains the property of Time for Teeth. Release to regulatory authorities is permitted as required. Release to other organisations or individuals may only be authorised by Time for Teeth Limited Directors.
Who we are and what we do
We are Time for Teeth Limited (“Time for Teeth”, “us”, “we”, “our”). We are a limited company registered in England and Wales under registration number 07262547, and we have our registered office at 80 Bridgford Road, West Bridgford, Nottingham, England, NG2 6AX.
Unless we notify you otherwise, we are the controller of the Personal Data we process about you. This means that we decide what Personal Data to collect and how to process it.
We are registered with the UK supervisory authority, the Information Commissioner’s Office (“ICO”), in relation to our processing of Personal Data under registration number ZA031788.
We are in the business of providing dentistry services for prisons as a part of the integrated healthcare model. We are committed to protecting the privacy and security of the Personal Data we process about you.
The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided below under the ‘How to Contact Us’ section.
Who this privacy notice applies to
This privacy notice applies to you if:
1. You visit our website.
2. You enquire about our services.
3. You contact us via our website.
4. You sign up to receive newsletters and/or other promotional communications
Please not that we have separate privacy notices for job applicants and our patients which can be viewed by clicking the relevant link.
What is Personal Data
‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.
‘Special Category Personal Data’ is more sensitive Personal Data and includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purposes of uniquely identifying someone, data concerning physical or mental health or data concerning someone’s sex life or sexual orientation.
Personal Data we collect
The type of Personal Data we collect about you will depend on our relationship with you. For the type of Personal Data we collect see the table below in the section entitled ‘Purposes for which we use personal data and the legal bases’.
How we collect your Personal Data
We collect most of the Personal Data directly from you, either in person or by telephone, text, email and/or via our website.
However, we may also collect your Personal Data from third parties such as:
• others to whom you have provided consent,
• publicly available sources such as social media platforms,
• analytics providers; and
• search information providers.
Purposes for which we use personal data and the legal bases
We will only use your Personal Data when the law allows. Most commonly, we will use your Personal Data in the following circumstances:
Purpose Lawful Basis for Processing
Responding to correspondence from you It is in our legitimate interest to respond to enquiries made via our website, by email, through our social channels or any other means.
Sending you information, such as our service updates, which may be of interest If you are an existing service user/partner or have expressed an interest in our products or services, we will rely on legitimate interests to contact you for these marketing purposes.
You may object to the processing for this purpose by emailing contact@timeforteeth.co.uk.
Managing our relationship with you It is our legitimate interest to process your personal data for the purposes of managing our relationship with you, along with keeping a record of our communications within our systems and databases.
These communications may include call recordings, emails, posted mail and text messages.
Direct electronic and telephone marketing We will process your personal data with your consent.
If we have captured your consent for the purposes of marketing, that consent may be withdrawn at any time by emailing contact@timeforteeth.co.uk using the unsubscribe option.
Business management, forecasting and statistical purposes It is our legitimate interest to identify areas for managing current business relationships, develop new products and services, and for managing our business.
Improving our websites and the overall website visitor and user experience It is our legitimate interest to allow analytics and search engine providers to help improve and optimise our website.
Improving our websites and the overall website visitor and user experience.
We use cookies on our website with your consent.
Sharing your Personal Data
We may share your Personal Data with our carefully selected third parties, including:
• business partners, suppliers and sub-contractors who may process information on our behalf
• referral partners, legal partners and other support services
• analytics and search engine providers
• IT service providers
International Transfers
All Personal Data is processed and stored within the UK and therefore, Time for Teeth does not transfer Personal Data internationally.
However, should this change in future, we will take appropriate steps to ensure that the Personal Data processed outside the UK will have an equivalent level of protection to that guaranteed in the UK. We will do this by ensuring that:
• Your Personal Data is only processed in a country which the Secretary of State has confirmed has an adequate level of protection (an adequacy regulation) or
• We enter into an International Data Transfer Agreement (“IDTA”) or Standard Contractual Clauses (with UK Addendum) with the receiving organisation and adopt supplementary measures, where necessary.
How we protect your data
We implement appropriate technical and organisational measures to protect data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
In addition to the technical and organisational measures we have put in place, there are simple things you can do to in order to further protect your personal information, such as:
1. Never share One Time Passcodes (OTPs).
2. Never enter your details after clicking on a link in an email or text message.
3. Always send confidential information by encrypted email to reduce risk of interception.
4. If you’re logged into any online service do not leave your computer unattended.
5. Close down your internet browser once you’ve logged off.
6. Never download software or let anyone log on to your computer or devices remotely, during or after a cold call.
7. You can easily identify secure websites by looking at the address in the top of your browser which will begin https:// rather than http://.
Your rights and how to complain
You have certain rights in relation to the processing of your Personal Data, including to:
Rights Description
Right to be informed Individuals have the right to be informed about the collection and use of their personal data.
Right of access Individuals have the right to receive a copy of their personal data, and other supplementary information.
Right to rectification Individuals have the right to have inaccurate personal data rectified or completed if it is incomplete.
Right to erasure (the ‘right to be forgotten’) Individuals have the right to request their personal information to be erased, in certain circumstances.
Right to restrict processing Individuals have the right to request the restriction or suppression of their personal data, in certain circumstances, in particular:
• if your data is not accurate;
• if your data has been used unlawfully but you do not want us to delete it;
• if your data is no longer needed, but you want us to keep it for use in legal claims; or
• if you have already asked us to stop using your data but you are waiting to receive confirmation from us as to whether we can comply with your request.
Right to data portability Individuals have the right to obtain and reuse their personal data, in a machine-readable format, for their own purposes across different services, in certain circumstances.
Right to object Individuals have the right to object to the processing of their personal data, in certain circumstances.
Where we are using your personal data because it is in our legitimate interests to do so, you can object to us using it this way.
Where we are using your personal data for direct marketing, including profiling for direct marketing purposes, you have an absolute right to ask us to stop doing so.
Rights with respect to automated decision-making and profiling Individuals have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
In addition to the above, an individual also has the following rights:
Rights Description
Right to withdraw consent
(if applicable) Where we are using your personal data based on your consent, you can withdraw your consent at any time.
Right to lodge a complaint with a supervisory authority You have the right to raise a complaint about how we handle your personal information with the Information Commissioner’s Office by calling 0303 123 1113 or visiting https://ico.org.uk/make-a-complaint/.
Exercising your data protection rights
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Children’s Privacy
We do not offer our products and services to children, and we do not knowingly collect Personal Data of children without parental consent, unless permitted by law. If you are under 18 years of age, you must not use our services. If we learn that a child has provided us with their Personal Data we will securely and permanently delete it, in accordance with applicable law.
How to contact us and our Data Protection Officer
If you would like to exercise your statutory data protection rights, or if you have any concerns or questions about how we handle personal data, please contact us using the details below:
Time For Teeth Ltd, 80 Bridgford Road, West Bridgford, Nottingham NG2 6AX.
Email: contact@timeforteeth.co.uk
We have also appointed a Data protection Officer (“DPO”) Evalian Limited, who can be contacted using the above email or postal address. Please send your communication clearly indicating ‘FAO the Data Protection Officer’ and your message will be passed directly for attention.
Changes to this privacy notice
We may update this notice (and any supplemental privacy notice), from time to time as shown below. We will notify you of the changes where required by applicable law to do so.
Last Updated: 7th May 2025.
